Privacy Policy

Last updated: March 2026

1. Information We Collect

We collect information you provide when creating an account (name, email, phone number), making bookings (payment details processed by Stripe), and browsing events (usage analytics).

2. How We Use Your Information

  • Process ticket purchases and send booking confirmations
  • Provide event organisers with audience data for their events
  • Improve our platform and user experience
  • Send service-related communications

3. Data Sharing

We share your booking information with the relevant event organiser so they can manage their event. Payment processing is handled securely by Stripe — we do not store card details.

4. Data Retention

We retain your account and booking data for as long as your account is active. You can request deletion of your account and associated data by contacting us.

5. Cookies

We use essential cookies for session management and authentication. No third-party tracking cookies are used.

6. Your Rights

You have the right to access, correct, or delete your personal data. Contact us to exercise these rights.

7. Contact

For privacy-related enquiries, please contact us via the Contact page.